Custom Process

Every successful customization project starts with a thorough understanding of your needs.

At the beginning of the project, our consultants work closely with you to understand your product objectives, target market, brand positioning, and regulatory requirements.

Whether you already have a complete product specification or just an initial idea, we can provide practical recommendations and tailored solutions to help bring your concept to life.

During this stage, we will discuss:

• Product type and functional requirements
• Target market and compliance standards
• Brand positioning and sales channels
• Packaging preferences and specifications
• Budget expectations and project timeline

Comprehensive planning at the start helps ensure an efficient development process and minimizes future adjustments.

After gathering all project requirements, we prepare a detailed customization proposal tailored to your business needs.

The proposal typically includes:

• Product formulation direction
• Packaging recommendations
• Quotation details
• Production schedule
• Cooperation terms and conditions

Once both parties confirm the project specifications, all details are documented to ensure a clear, transparent, and well-controlled development process.

This step establishes a solid foundation for successful project execution.
 

After project confirmation, our R&D team begins sample development.

Based on your requirements, we create customized formulations and conduct comprehensive laboratory testing, including:

• Stability testing
• Performance testing
• Compatibility testing

These evaluations help ensure the product performs as expected and meets market requirements.

Finished samples are then sent to you for evaluation and real-world testing. If modifications are required, we refine the formula based on your feedback until final approval is achieved.

Only approved samples proceed to mass production, significantly reducing development risks.

Once samples are approved, we move into large-scale production.

All raw materials undergo strict inspection before entering the production line to ensure consistency and reliability.

Throughout manufacturing, we follow standardized production procedures and implement multiple quality control checkpoints to maintain product consistency across every batch.

To keep you informed, we provide regular production updates, including photos and videos of your order progress.

When required, we can also provide relevant testing reports to support product quality and compliance requirements in your target market.

After production is completed, products enter the final inspection stage.

Our quality control team carefully checks:

• Product appearance
• Packaging quality
• Label accuracy
• Order quantity

Once approved, products are professionally packed according to international shipping standards to ensure safe transportation.

We support multiple shipping options, including:

• Sea Freight
• Air Freight
• Rail Transportation
• International Express Delivery

Our logistics team can also assist with end-to-end shipping arrangements and shipment tracking until your goods safely arrive at their destination.

Our commitment does not end when your order is delivered.

BIKI provides ongoing after-sales support to help customers maintain product quality and business growth.

Whether you need technical assistance, product optimization recommendations, or support for future orders, our team is ready to respond quickly and efficiently.

For product-related inquiries, we typically provide feedback within 24 hours and work closely with customers to identify effective solutions and continuous improvement opportunities.